🔒 Privacy Policy
Protecting your privacy is our top priority
Last updated: January 1, 2024
Introduction
Welcome to RDownloader (we, our, or service). We are committed to protecting your privacy and personal information security. This privacy policy explains how we collect, use, store, and protect the information you provide when using our video download service.
By using our service, you agree to the collection and use of information in accordance with this privacy policy. If you do not agree with any part of this policy, please do not use our service.
Information We Collect
📊 Automatically Collected Information
- IP address and geographic location information
- Browser type and version
- Operating system information
- Access time and page browsing records
- Device information (screen resolution, device type, etc.)
🔗 Information You Provide
- Video URL links you enter
- Personal information in contact forms (name, email, etc.)
- Feedback and suggestion content
- Customer service communication records
🍪 Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website usage, and provide personalized services. You can control the use of cookies through your browser settings.
How We Use Information
Service Provision
Process video download requests and provide core functionality
Service Improvement
Analyze usage data to optimize user experience and features
Security Protection
Detect and prevent abuse, fraud, and malicious activities
Customer Support
Respond to user inquiries and provide technical support
Legal Compliance
Comply with applicable laws and regulatory requirements
Service Notifications
Send important service updates and security notifications
Data Protection Measures
🔐 Technical Security Measures
- HTTPS encryption protects all data communications
- Server-side encrypted data storage
- Regular security vulnerability scanning and fixes
- Access control and authentication mechanisms
- Firewall and intrusion detection systems
🗂️ Data Management Principles
- Data minimization principle
- Purpose limitation for data use
- Regular data cleaning and deletion
- Employee data access control
- Third-party data sharing restrictions
Information Sharing
⚠️ Important Statement
We do not sell, rent, or otherwise disclose your personal information to third parties, except in the following circumstances:
With Your Explicit Consent
Share specific information with your explicit consent
Legal Requirements
As required by law, court order, or government agency request
Security Protection
To protect our rights, property, or safety, and the safety of users and the public
Service Providers
Share necessary information with trusted service providers to provide services
Your Rights
📋 Right to Access
You have the right to know what personal information we have collected about you
✏️ Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information
🗑️ Right to Erasure
You have the right to request deletion of your personal information
🚫 Right to Object
You have the right to object to the processing of your personal information
📦 Right to Portability
You have the right to obtain your personal information in a structured format
⏸️ Right to Restriction
You have the right to request restriction of processing your personal information
To exercise the above rights, please contact us at [email protected]. We will respond to your request within 30 days.
Data Retention
Temporary Data
Video URLs and download request data are deleted immediately after processing
Analytics Data
Anonymized usage statistics are retained for up to 12 months
Contact Records
Customer service communication records are retained for up to 3 years for service improvement
Security Logs
Security-related logs are retained for up to 6 months for security monitoring
Children's Privacy Protection
Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will immediately delete such information from our servers.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country or jurisdiction, where data protection laws may differ from those of your jurisdiction.
If you are located in the European Union or other regions with data collection and use laws, please note that we may transfer your information to countries that do not have the same data protection laws. By using our service, you consent to such transfers.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We recommend that you review this privacy policy periodically for any changes.
Changes are effective immediately upon posting on this page. Your continued use of the service after changes are posted will be deemed acceptance of those changes.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us through the following methods: